Gain. The adaptive agency.
This is our story. One that is full of twists and turns and an outcome that is still in the making.
It started with two clients in 2001 – a global business software company with multiple product lines and a top 15 U.S. bank. Little did we know at the time that those two relationships would prepare us for becoming experts in B2B acquisition and lifecycle marketing.
As the journey continues, encompassing a variety of industries, we work to solve communication challenges for both B2B and B2C organizations and have adapted those experiences to conquer a wide range of marketing communication challenges. And that, in turn, has enabled us to quickly adapt to the everchanging dynamics of the market
A quick look at our 18 year history…
Successfully completed over 1,000 branch closings / consolidations / relocations since 2013.
Awarded business with Chartway Federal Credit Union, CVS Health, Dominion Energy, Synovus bank and WorldatWork.
Won our first two CUNA Diamond Awards for work done for DCCU. Added PGi and XCM Solutions to our client portfolio.
Awarded business with Insight, Delta Community Credit Union (DCCU) and FairPoint Communications.
Awarded business with FleetCor, LifeLock and a top 5 U.S. bank.
Our reputation for quality work and being easy to work with enabled us to add Giant Eagle and Humana to our client roster..
Worked with Capital One on challenger communications and GE Capital (10 product lines). Moved into new, larger office space.
Acknowledged by Entrepreneur magazine as one of Entrepreneur and D&B’s Hot 100: America’s Fastest-Growing New Businesses
Started nine-year relationship with Comcast southeast region for new customer acquisition and go-to-market communication support.
Agency launched. HQ in Richmond, VA. Awarded business with Sage Software and a top 15 U.S. bank.
We believe focusing on purchasing behavior is the common key to understanding our audiences – employing the consumer’s perspective – and that has enabled us to drive success for both industry leaders and challenger brands alike. Our client relationships cover a wide spectrum of verticals – telecom, software, hardware, financial services, identity theft protection, healthcare, retail, the list goes on – and is always rooted in our strategic process gain>novation.
We continue to excel in B2B acquisition and financial services lifecycle marketing, and have made them a primary focus for our responsive and nimble agency. These two sectors and the strategies required to be successful in each of them have helped us create a fluid approach that adapts to change easily and swiftly. But they aren’t our only focus, and here’s why:
Ours is a process of flowing with the transitional nature of the marketplace, meeting the buyer where they want to buy based on their everchanging behaviors. For nearly two decades, we have been able to successfully align ourselves with evolving buying behaviors – observing and tracking what motivates people to buy and not to buy.
This skillset wasn’t developed overnight… and there’s no magic button to acquire it. It’s the product of growing our experience with both business and household buyers in diverse industries over many years of observing where the market, and marketing budgets, have migrated. We evolve with consumer behavior and with the marketers who are most interested in influencing that behavior.