Privacy Policy


The fun stuff!

In our privacy policy, we’ll show you how your personal information is collected, used, and shared when you visit or sign up with our website.

Privacy details

Personal info

When you visit our website, we gather certain information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. And again, when you surf our site, we gather info about the individual pages or products you view, what websites or search terms referred you to us, and how you interact with our site. We refer to this automatically collected information as “Device Information.”

How do we collect device information?

  • “Cookies” are small data files that networks use to identify your device. If you want to know more about cookies, or how to disable them, check out
  • “Log files” track actions on our website. They collect data like your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files that record info about how you browse our site

And when you sign up to receive emails, we’ll ask for info like your name and email address. We call this information “Sign-Up Information.” When you see the term “Personal Information” in this Privacy Policy, we are talking about both Device Information and Sign-Up Information.

How do we use your personal information?

We use your Sign-Up Information to send you info or advertising related to our services or products.

Device Information (like your IP address) helps us screen for potential risk or fraud. We also use Device Information to make our website the best it can be by studying how you browse and interact with our site, as well as to gauge the success of our marketing and ad campaigns.

Sharing your personal information?

In order to use your info in the best and safest ways possible, we share your Personal Information with third parties like Google Analytics to help us make sense of our website’s customer traffic. You can learn more about how Google uses your Personal Information here, and you can opt out of Google Analytics here.

We might also share your Personal Information when complying with certain laws and regulations; in response to a subpoena, search warrant, or other lawful request for information; or to otherwise protect our rights.

Breach notification

In the event of a data breach where Personal Information is at risk, Gain will notify the Virginia Attorney General’s Office as well as each affected or likely affected user via email within 60 days of the breach discovery.

Do not track

Please note that we don’t alter our site’s data collection and use practices when we see a Do Not Track signal from your browser.

Data retention

When you sign up to receive emails on our website, we will keep your Sign-Up Information on record unless and until you ask us to delete it.


We may update this privacy policy from time to time, following changes to our practices or for other operational, legal, or regulatory reasons.

Contact us

For more information about our privacy practices, if you have questions, or if you’d like to make a complaint, please email us at or use the address below to mail us your thoughts.

8001 Franklin Farms Drive Ste 206,
Richmond, VA, 23229
United States